Sisense is a leading business intelligence software provider that offers a powerful platform for data visualization and data analytics. If you’re considering using Sisense for your company, it’s important to understand the terms and conditions of their customer agreement. In this article, we’ll break down the key elements of the Sisense customer agreement and how it affects your use of their software.
First and foremost, the Sisense customer agreement outlines the terms of service that govern your use of the software. This includes the type of license you have, the number of users that can access the software, and any restrictions on how you can use the software. It’s important to understand these terms so you can ensure that your use of the software is compliant with the agreement.
One important aspect of the Sisense customer agreement is the use of data. Sisense provides a sophisticated platform for data analysis, and this requires access to your data. The customer agreement outlines the terms of data usage, including the responsibilities of both Sisense and the customer, as well as the limitations on how data can be used. It’s important to understand these terms so you can ensure that your data is being used appropriately.
Another important aspect of the Sisense customer agreement is the service level agreement (SLA). This outlines the level of service you can expect from Sisense, including uptime guarantees, response times for support requests, and other service-related metrics. It’s important to understand the SLA so you can hold Sisense accountable for meeting their service obligations.
Finally, the Sisense customer agreement also includes provisions related to intellectual property, confidentiality, and termination. These provisions ensure that your intellectual property is protected, that you can maintain the confidentiality of your data and other information, and that either party can terminate the agreement under certain circumstances.
Overall, the Sisense customer agreement is an important document that outlines the terms of service for the use of their business intelligence software. It’s important to review and understand these terms so you can ensure that your use of the software is compliant with the agreement, and that you can hold Sisense accountable for meeting their service obligations. By understanding the terms of the agreement, you can use Sisense to its full potential and maximize its value for your business.